Privacy Policy

Last Updated: March 14, 2024

Introduction

At Sparkly DNA, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

Name and contact information
Billing and shipping addresses
Payment information
Email address
Phone number

DNA Samples

We collect DNA samples solely for the purpose of creating your personalized jewelry. We do not:

Sequence or analyze your DNA
Store genetic information
Share your DNA sample with any third parties
Use samples for any purpose other than creating your jewelry

How We Use Your Information

We use the collected information to:

Process and fulfill your orders
Communicate with you about your order
Provide customer support
Send order updates and shipping notifications
Process payments and prevent fraud

DNA Sample Handling

Our DNA sample handling procedures include:

Secure processing in our laboratory
Destruction of samples after jewelry creation
No genetic testing or analysis
No storage of genetic information
Strict access controls to processing areas

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Shipping partners to deliver your order
Payment processors to handle transactions
Service providers who assist our operations

Data Security

We implement appropriate security measures to protect your information, including:

Encryption of sensitive data
Secure SSL connections
Regular security assessments
Employee training on privacy practices

Your Rights

You have the right to:

Access your personal information
Request correction of your data
Request deletion of your information
Opt-out of marketing communications

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

Phone: 1-800-SPARKLY